When I was working in a company that fielded lots of phone in from customers daily, we had to manually divert these calls to the correct department. Back then, we did not have any automatic Interactive Voice Response system, hence we wasted a lot of manpower and human hours.
Now, Agilis Technologies has this Advanced Store Locator IVR System that can route all calls swiftly and accurately even if your corporation spans different territories, cities, zip codes or even countries.
Technology is a whole lot more advanced nowadays, thank god.
Now, Agilis Technologies has this Advanced Store Locator IVR System that can route all calls swiftly and accurately even if your corporation spans different territories, cities, zip codes or even countries.
Technology is a whole lot more advanced nowadays, thank god.
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