For the past two weeks, I have been trying to communicate with an American company online but each time, my enquiries were replied with a standard form email and there was no additional information in the reply.
What is extremely exasperating is that there is money on the line and while the amount is not great, I do not wish to lose it. With all the hassle going on with this company, I wonder if it’s worth the stress.
I did not count the number of times the SAME email was sent to me. It must have been five or six times already. Just imagine, here you are trying to obtain more information and there you get people telling the SAME old things that you have already read a hundred times.
It's like talking to a brick wall, except it's much worse because you are talking virtually and not face to face. If we were talking face to face, I would have physically hit out at the person.
Now, all I could do is curse and swear but believe me, this bad experience is off putting and of course, I am going to tell the world about it.
What is extremely exasperating is that there is money on the line and while the amount is not great, I do not wish to lose it. With all the hassle going on with this company, I wonder if it’s worth the stress.
I did not count the number of times the SAME email was sent to me. It must have been five or six times already. Just imagine, here you are trying to obtain more information and there you get people telling the SAME old things that you have already read a hundred times.
It's like talking to a brick wall, except it's much worse because you are talking virtually and not face to face. If we were talking face to face, I would have physically hit out at the person.
Now, all I could do is curse and swear but believe me, this bad experience is off putting and of course, I am going to tell the world about it.
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